By Chloe P on 24 January 2019 | Purchase not verified

I visited the ‘The Ford Specialist’ team after being personally recommended to use them by several friends and family members who had brought cars from them in the past. Having just passed my driving test and knowing little about cars, I visited them with the aim of simply finding out more information about what they had to offer and view the cars. On arrival I was met by the amazing team who took the time to listen to what I wanted and recommended a range of cars they had which were in my price range and spec. They were on hand to answer any questions I had and went above and beyond to make sure I was making the correct choice. I felt the team had my best interests at heart, which made me feel at ease. They had a wide variety of cars to choose from and made the whole buying process simple and straight forward. I came to look but ended up leaving with the perfect car. 10/10 service from a great company, I would recommend everyone use ‘The Ford Specialist’ when purchasing a car.

By Kevin N on 23 January 2019 | Purchase not verified

Bought my new car from here and everything went through smoothly. Couple of minor hiccups which was out of their control but was kept informed literally every minute! Definitely going to buy from these guys again.

By Marcus B on 23 January 2019 | Purchase not verified

Went with my partner to buy a Ford recently from here after struggling and having problems with a few other car dealerships. The staff were extremely helpful in talking us through all the cars within our price range and made us feel extremely confident in the car we were getting. Would like to thank the staff for going above and beyond in helping us and would highly recommend.

By CRAIG A on 10 January 2019 | Purchase not verified

The ford specialists were excellent when I was buying my first car. I lived 300 miles away so they drove all the way up which took 7 hours and they were very pleasant when they arrived. They talked myethrough the car and through all the documents and also gave me a free service. I would highly recommend this company when looking for your next car.

By Paul C on 17 October 2018 | Purchase not verified

My partner test drove a car and paid a £200 deposit. Unfortunately she wasn't informed that the car was Cat S and was an insurance write off (it wasn't advertised as one either). When she realised she asked for her money back only to receive an email accusing her of lying and blaming the seller. Really poor customer service.

Reply from THE FORD SPECIALIST LTD on 18/10/18

Dear customer, your partner came into our dealership to view a vehicle that had been advertised on auto-trader as category S all our vehicles advertised have the relevant information on autotrader, with clear details about the vehicle, your partner was even shown pictures of the vehicle prior to repairs as well as a test drive, all relevant details were given your partner, we also have cctv footage of such details been given to your partner. As stated to yourself & to your partner had your partner informed us that she couldn't go ahead with the purchase for whatever true reason we would have refunded the deposit even though we had spent the deposit getting the vehicle ready for your partner for the next working day, however since you have tried to put the blame on our dealership & make false accusations that you weren't informed correctly our management team decided you were not honest & upfront with reason of cancellation of purchase & the deposit was non refundable.

By Andrea L on 14 October 2018 | Purchase not verified

Very professional and very willing to help out even with a pickup from the train station which was a nice gesture really happy with the car perchached would recommend anybody looking for a new car at a bargain price to visit here first

By Luke B on 28 September 2018 | Purchase not verified

The staff at the dealership were very open and honest about the car I was interested in. The whole process was very smooth.

By Dayle B on 20 September 2018 | Purchase not verified

When entering the specialists I felt welcomed and the staff were also very friendly the service was perfect and I was happy with my choice

By John S on 18 September 2018 | Purchase not verified

Very professional and polite. We're happy to help and make sure I got the best for my money

By Ciaran F on 18 September 2018 | Purchase not verified

It is always pleasing to find car dealers that not only clearly know what they are talking about with years experience but also freindly and perfect customer service with it too, this will be the first place I go to when i get another car.